← Bookshelf
BOOKSHELF FOR COLLECTORS

Help & support

For help, problem reports or privacy questions, email support@russellapps.com. For feedback and feature suggestions, email feedback@russellapps.com. You can also use Settings → Report a problem inside Bookshelf.

Please describe what happened and what you expected. The app version/build and your device/iOS version help us investigate. Include only information you are comfortable sharing; your library, notes and photos are not required.

Email Bookshelf support

Keep a copy of your books

Use Settings → Export library backup to save a portable copy to Files or iCloud Drive. Automatic recovery copies are stored on the device and do not survive uninstalling the app or losing the device. Export before deleting the app while troubleshooting.

iCloud

On your devices, sign in to the same Apple Account and enable iCloud for Bookshelf. Changes sync when Apple’s system permits. Pull down on the Bookshelf page to refresh the local view and check iCloud status; this cannot force Apple’s servers to finish a transfer. Contact support if a sync error persists.

Finding older books

Search by title or author, or add a book manually when no ISBN is available. You can enter only a title and add other details later. Copyright-page recognition offers suggestions for your review; edition and printing are separate, and unknown values can stay blank.